© 2019 ATIMS. All rights reserved, ATIMS is an ACT•1 Group Company.

Support & Maintenance

The ATIMS maintenance and support record is unmatched in the industry, if you are concerned about service after the sale.  We are committed to outstanding personal customer service.

 

We do not expect clients to wade through layers of people to get to the right person. Questions and technical support issues are resolved by the same technicians, programmers, and system architects who built your system. 

 

Contact Us During Business Hours

Monday through Friday 
8:00 am Pacific Time to 5:00 pm Pacific

support@atims.com

Help Desk

818.428.6195

Emergency After-Hours Support

Weekdays/Evenings/Weekends
Your first point of contact is
your agency IT organization
and/or the officer in charge

818.428.6195