Support & Maintenance
The ATIMS maintenance and support record is unmatched in the industry, if you are concerned about service after the sale. We are committed to outstanding personal customer service.
We do not expect clients to wade through layers of people to get to the right person. Questions and technical support issues are resolved by the same technicians, programmers, and system architects who built your system.
Help Desk Support 24/7
Your first point of contact is your agency IT organization and/or the officer in charge
Responded to within 24hrs